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Bike Shipping & Delivery Options
When you order your OBED bike or frameset, you have several shipping options to choose from.
View our shipping options below to see which one is best for you.
Shipping Option
Home.Delivery.Right
- Fully Assembled
- Technician Delivery
- Right to Your Door
- Box Free
The Right Bike. Right to Your Door. Right on Time.
Home.Delivery.Right is our premium complete bike delivery option, a truly tailored delivery
experience. Order your new OBED online, and have it delivered fully assembled, right to
your door, ready to ride.
Home.Delivery.Right provides a full-service premium experience. Simply select the service upon purchase, await our team to contact
you to schedule with a qualified technician, and they will arrive to your home or
office at a scheduled date and time. They’ll deliver your new OBED,
bicycle… ready to ride. No boxes, no wrenches. Just receive your bike and begin riding.
How it works...
1. Select Home.Delivery.Right shipping option at checkout.
2. When your bike is almost ready, our team will contact you to schedule with one of our qualified technicians.
3. Your technician will arrive to your destination at the scheduled time. You’ll be assisted with basic bike setup and a test ride, all with recommended COVID-19 protocols in place.
United States*
Please note some addresses within included states are not available for HDR service
- Frames N/A
- Bikes $295
Please note some addresses within included states are not available for HDR service
Canada
- Not available
International
- Not available
Shipping Option
ProBox
- Easy Do-It-Yourself Assembly
- Right to Your Door
Our slightly larger-than-standard bike box accommodates more room for less labor to have your bike ready to ride swiftly, requiring just the quick, easy install and adjustment of the seatpost and front wheel. Tools will be supplied in order to setup your new bike and assembly generally takes less than 15 minutes.
United States* Fedex
- Frames $55
- Bikes $95
Canada DHL
- Frames $150
- Bikes $295
International DHL**
**INTERNATIONAL DHL DELIVERY:- Frames $195
- Bikes $295
Customers will be responsible for additional import fees, VAT, and duties. LiveChat or email our support team if you'd like to receive a custom quote on landed costs to locations outside of the United States.
Shipping not available to APO, FPO or PO boxes addresses.
Pick Up Option
Factory Pick Up
- Fully Assembled
- Free
- Meet with a Specialist
- Box Free
If you would like to visit our headquarters, in Chattanooga Tennessee, we offer a Factory Pick Up option at checkout. After your order is processed a representative will communicate lead times and schedule a pick up date with you. When you pickup your bike at our OBED Bikes Headquarters it will be ready and waiting in our showroom. An OBED specialist will meet with you, answer any questions about your new ride, and offer an optional tour of the factory.*
Visiting Hours: Monday - Friday 8am-5pm EST
Address: 4126 S Creek Rd, Chattanooga, TN 37406
*Tour availability may be limited due to COVID-19 at this time.
Due to COVID-19 precautions you will be asked to wear a mask during your visit.
Frequently Asked Questions
How long does it take to receive my bike/frameset?
Most frame and frameset orders ship in 7-10 business days. Full bike orders can be expected to ship in 2-3 weeks time and this varies per bike model, size, components and wheelset ordered. For an accurate delivery estimate LiveChat or email us!
Does my bike arrive assembled?
The amount of assembly required depends on shipping option you select. Typically our bike assembly runs between 30 to 45 minutes. Setup a video call with one of our tech's or visit our YouTube channel for bike setup and maintenance tutorials.
What is the shipping cost to Hawaii or Alaska?
For an accurate rate, please add your bike or frameset to the cart and use shipping rate calculator at bottom of the cart page.
Do you ship internationally?
OBED bikes does ship internationally! Customers will be responsible for additional import fees, VAT, and duties. LiveChat or email our support team if you'd like to receive a custom quote on landed costs to locations outside of the United States.
Does OBED ship to APO, FPO or PO boxes addresses?
At this moment we are not able to ship bikes, framesets or small parts to APO, FPO or PO boxes addresses.
When will I be able to schedule my bike delivery with Home.Delivery.Right?
You will be contacted directly by the delivery service to schedule your delivery when you bike is almost ready to ship!
What states are not included in Home.Delivery.Right?
Currently, our delivery services are not able to deliver to the following states: Montana, North Dakota, South Dakota, Minnesota, Iowa, New Mexico, Alaska, Oregon, Idaho, Washington, Nebraska, & Hawaii. Live chat or email our support team for more information.
What if I'm not home for Home.Delivery.Right bike delivery?
After you've scheduled your delivery time you will have direct communication with the delivering service technician. You will be able to work with your technician for any schedule changes.
What COVID-19 precautions do Home.Delivery.Right technicans take?
Our delivery technicians follow current CDC recomendations to ensure the health and safety of you and our team.
