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OBED Care Warranty Terms & Conditions


Warranty Info

With valid proof of purchase, OBED will provide original owners with warranty against the following defects in workmanship or materials.

6 Years
OBED brand frames and forks are covered from any manufacturing defects for 6 years.
3 Years
Carbon swing arms on full suspension mountain bike models. 
1 Year
Paint and decals.
Not Covered
Things like normal wear and tear are not covered. Any modification or improper installation of parts and components will void warranty. All  OBED products are intended for personal use by the end consumer only.  Any commercial use of  OBED product will void this warranty.

Any damage resulting from normal wear and tear, including the result of fatigue. Any damage from the result of improper suspension set-up or faulty shock resulting in bottom-out. It is the owner's responsibility to inspect his or her bicycle before each and every ride. Any damage, failure or loss caused by abuse, neglect, improper repair, improper maintenance, alteration, modification, failure to follow instructions or warnings in owner's manual, an accident or crash or other abnormal, excessive, or improper use, including, but not limited to, stunt riding, ramp jumping acrobatics or other similar activities, or in any manner for which the bicycle was not designed.

The original owner shall pay all labor charges connected with the repair or replacement of the frame. Cost of shipment or transportation to OBED and return shipping are specifically excluded and not covered by this warranty

Any modification or improper installation of parts and components will void warranty. All OBED products are intended for personal use by the end consumer only. Any commercial use of OBED product will void this warranty.

The warranty does not cover dings, or scratches. The warranty does not cover inadequate seat post insertion or the use of a seat post of incorrect size. The seat post must be inserted a minimum of 10cm or 4 inches.

Our OBED carbon frames are designed to provide unparalleled strength and ride quality while minimizing weight to make us one of the leaders in the cycling world. Our Engineers minimize weight by paring back material that is not needed to withstand the forces of normal riding. With this in mind, our frames should never be clamped in a work stand by any of the tubes. They should only be held/clamped by the seat post. Cracking or damage of a frame due to improper clamping is not considered a defect in materials or workmanship and is not eligible for warranty consideration.


ASTM Riding Condition Classifications

Every OBED has an intended level of use defined by the ASTM Riding Condition Classification Chart. Click here to review the conditions.


Crash Replacement Program

Sometimes accidents happen. Hopefully your frame comes out unscathed but don't worry! If your OBED frame is in need of carbon repair please contact us for a quote. If we are unable to repair your frame, we offer special pricing to get you back out riding as soon as you're ready. Send us a message at info@obedbikes.com to get started and we'll take care of the rest.



Filing a Warranty Claim

Click the button below to message us and begin the warranty claim process.


SUBMIT A CLAIM

 

 

 

 

Size Guide

View our size charts below to see what size is best for you. After purchasing your new OBED, our product team will reach out to you to confirm your order and sizing information to be sure you have selected the optimum size.

If you're on the border of two sizes, the right size may depend on certain body measurements and your riding style. Feel free to contact us at any time regarding sizing questions - our product specialists are experienced with finding riders the right fit by cross-referencing your information with our fit database.  

If you're not transferring measurements from a similar bike, to get completely "dialed in" for maximum performance, we recommend you see a reputable professional bike fitter that can fit you to your new bike.

GVR / Boundary / Baseline / Borough Size Chart

 XS

5'1" - 5'6"

S

5'4" - 5'9"

M

5'7" - 5'11"

5'10" - 6'2"

XL

6'1" - 6'5"

 

Seclud Size Chart

 S

5'3" - 5'8"

M

5'7" - 5'11"

5'10" - 6'2"

 

* Sizing to be used as reference only

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